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By enrolling in an Online and / or blended learning course or purchasing any of our Services and providing Tekspot Edu with your payment information, you hereby agree to these payment terms. To purchase any services or products offered by Tekspot Edu through the Services, you must have Internet access and a current valid accepted payment method as indicated during sign-up process ("Payment Method"). You agree to Tekspot Edu, or its third-party payment provider, storing and accessing your payment information. You also agree to pay the applicable fees for the services or products you purchase through the Tekspot Edu Services as they become due, whether on a one-time, installment, or subscription basis.
Fees may vary based on your location, the type of Payment Method used, where your Payment Method was issued, or other contractual arrangements. Your transaction with us may be subject to foreign exchange fees or differences in prices, including because of exchange rates. Tekspot Edu does not support all payment methods, currencies or locations for payment and may vary such offerings from time to time. Additionally, you understand and agree that not all promotions and pricing are available to all Students, and that specific additional terms and conditions (such as the Special Online and related educational Terms) may apply to certain promotional programs, pricing, or geographic locations. You agree to use your own valid Payment Method and not impersonate or otherwise use a Payment Method to avoid regulatory restrictions.
Automatic Subscription Based Payments. BY SELECTING AN AUTOMATIC SUBSCRIPTION BASED ENROLLMENT, YOU EXPRESSLY AUTHORIZE TEKSPOT EDU TO AUTOMATICALLY CHARGE THE APPLICABLE RECURRING MONTHLY FEE AND ANY ALL APPLICABLE TAXES TO YOUR PAYMENT METHOD UNLESS AND UNTIL YOU CANCEL, ARE REMOVED, OR GRADUATE OR COMPLETE THE PROGRAM. For any Services or products that are provided on an automatic subscription basis, unless otherwise specified during enrollment, your first monthly payment will be charged to your Payment Method upon your purchase date. Upon completion of your purchase, your access to the Online and / or blended learning course begins, and so does the two (2) day refund period. For some Online and / or blended learning course s, you may be provided access for a limited Online and / or blended learning course preview period (Course Preview) and your first payment will be scheduled for the date of the end of the Course Preview. At the time of the first scheduled payment your Payment Method will be charged and your automatic-renewal subscription will start; as does the two (2) day refund period at that time. You may not receive a notice from us that your two (2) day refund period has ended or that the subscription-based payments have begun. Your subscription will continue on a month-to-month basis with recurring payments unless and until you cancel, are removed, or graduate or complete the program. You agree to pay the then-current applicable monthly payment.
After the first month automated subscription payment, for each subsequent month, the monthly fee will automatically be billed on the monthly anniversary date of your initial credit card charge date (Billing Date). For example, if you begin a paid subscription on January 5th, you will be charged on subsequent monthly anniversary of your purchase date; therefore you would be billed January 5th for the first month and your Billing Date will be the 5th of each subsequent month until you cancel or are removed from the Online and / or blended learning course or graduate. For certain months, your Billing Date may vary slightly if your Billing Date does not have a corresponding date the following month for example if the first charge was made on January 31st you will be billed on February 28th, and then on March 31st the following month. Failure to pay may result in the termination of your subscription.
Cancelling your automatic monthly subscription. Your automatic monthly renewal subscription will continue unless and until you graduate, or complete the program, cancel your subscription, or we terminate it. You may cancel your automatic subscription at any time by going to Subscription & Billing setting found in your account Settings, then click Cancel on your active enrollment and confirming your cancellation request with an Enrollment Advisor via phone (India only) or online chat.
You must cancel your automatic monthly subscription the day before your next billing date occurs in order to avoid being billed for the next periods monthly fee. If you choose to cancel your automatic monthly subscription from an Online and / or blended learning course , you will continue to have full access to the Online and / or blended learning course until the end of the current period. There is no refund for the remaining period of the month in which you cancelled. Following your subscription cancellation you will continue to have limited access to the Online and / or blended learning course materials. If you cancel your subscription during a free trial, you may lose access to the Classroom immediately upon cancellation, and may not be eligible for Static Access.
When you graduate or complete the program from an Online and / or blended learning course before your next Billing Date, you will not be billed for the next periods monthly fee. After graduation or complete the program, you will continue to have limited access to the Online and / or blended learning course materials.
For Cancellation terms for Pre-Order, Bundled Subscriptions, Manual Subscriptions, Term-Based payment models and Free Trials, please see the applicable section below.
You may cancel your pre-order subscription at any time during the pre-order period, that is, any time prior to the date on which your Payment Method is charged. Thereafter, you will have the cancellation and refund terms associated with the type of subscription model you have ordered (automatic monthly renewal, bundled offering, manual renewal or term-based), please see the appropriate section herein.
For a Bundled offering payment model, you will be provided the two (2) day cancellation and refund period within which to cancel your purchase. Following the two (2) day refund period, there will be no further refunds, including no partial refunds, for termination during the fixed, multi-month term, or during any monthly automatic subscription periods following the initial fixed, multi-month term. For information on how to cancel your monthly automatic subscription period, please see the Cancelling your automatic subscription Section above.
You will be provided the two (2) day cancellation and refund period within which to cancel your manual monthly purchase. Following the two (2) day refund period, there will be no further refunds. In order to cancel and request a refund go to the Subscription & Billing setting found in your account Settings, click Cancel on your active enrollment and confirm your cancellation request with an Enrollment Advisor via phone (India only) or online chat. Please note that Students are only entitled to one refund per Online and / or blended learning course.
Except as otherwise required by law or subject to contractual obligations, Users enrolling in term-based offerings have two (2) days from the first date the Online and / or blended learning course . In order to cancel and request a full refund go to the Subscription & Billing setting found in your account Setting, Click on your active enrollment and confirm your cancellation request with an Enrollment Advisor via phone (India only) or online chat. Fees paid for such programs are thereafter non-refundable for that Term.
Following your request to cancel via your settings, you may receive an email from Tekspot Edu in order to obtain information and feedback relating to your request, so that Tekspot Edu can better understand its customers needs and preferences, and/or you may also be asked to participate in a call with an Tekspot Edu representative for similar purposes. Notwithstanding such communications, the date of your original cancellation request will serve as the date for calculating your refund eligibility; additionally, you will not be required to engage in such communications in order to complete your cancellation.
Other than stated above for each form of enrollment or payment method, you hereby acknowledge and agree that Tekspot Edu will not offer refunds on any fees and charges related to your purchase of any products or Services. This includes any partially used or unused periods for which you have already paid, regardless of whether it is a subscription, bundled, manual subscription or one-time term payment method. We do not guarantee refunds for lack of usage or dissatisfaction.
For subscription-based enrollments, upon the termination of your subscription whether by disenrollment or graduation or completion of program you will not be charged for future monthly fees. However, you will not be issued a refund for the most recently (or any previously) charged fees. In addition, if you cancel your subscription, and subsequently re-enroll for an Online and / or blended learning course , you will not be entitled to an additional two (2) day refund period, only one refund is permitted per Student per Online and / or blended learning course .
If you purchase any Online and / or blended learning course or Service through a mobile purchase or third-party marketplace (e.g., in-app purchases through the Apple App Store, Android App Store or purchases made through certain alternative payment services), the refund policy applicable to that third-party marketplace will apply, unless otherwise explicitly stated by Tekspot Edu. Except as otherwise explicitly stated by Tekspot Edu, the third-party marketplace will be solely responsible for making refunds under its refund policy, and Tekspot Edu will have no refund obligations.
Tekspot Edu disclaims any responsibility or liability related to any third-party marketplace's refund policy or the third party's compliance or noncompliance with such policy. Special refund terms may apply if you enroll under a free trial offer, for example, if you sign up for a bundle offer that includes a discount of one month, you may be eligible for a refund for two days after purchase. If however, you purchase a monthly subscription with a free trial, you will not be eligible for a refund.